Frequently Asked Questions


Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits, Claims, Coverage, or Member ID

Wellfleet Group, LLC
dba Wellfleet Administrators, LLC
PO Box 15369
Springfield, MA  01115-5369

Telehealth Solution

AcademicLiveCare (ALC)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
Dial 988 from any phone to be immediately connected